FAQ

What are the delivery charges for orders from the Online Shop?

We use Real Time Shipping, the delivery charges are calculated by what the carrier would charge to ship that order based on the weight and/or size of the products ordered, and the origin and destination of the package.

Which payment methods are accepted in the Online Shop?

Currently we only accept Credit Card orders.

How long will delivery take?

The time of delivery depends on the type of delivery you choose for your order. It can range from a regular ground delivery to a next day air delivery. The delivery prices vary between them. The quicker delivery you choose will result in a more expensive delivery charge.

How secure is shopping in the Online Shop? Is my data protected?

The Online Shop uses Network Solutions SSL Encryption.

What exactly happens after ordering?

You will be taken to an Order Received page saying where the confirmation is being sent to and allowing you to print your receipt to keep for your records.

Do I receive an invoice for my order?

You should receive an email confirming your purchase, should be sent to the email you registered to us.