PRIVACY POLICY
At Triggers, LLC, including its parent, subsidiary(ies) and affiliated company(ies) or other entity(ies) with common ownership (referred to as “Company,” “us” or “we”), we recognize that your privacy is important. This privacy policy (“Privacy Policy”) discloses the privacy practices for the Company’s website: https://triggers-firearms.com/; its subdomains and any other website on which the Privacy Policy appears including use through a mobile application or via a mobile optimized website (collectively, the “Site”), as well as related products and services we may offer to you (collectively referred to as the “Offerings”). This Privacy Policy also covers how personal and other information that, we receive or collect about you is treated. This Privacy Policy does not apply to any offline data collection or practices of the Company. Please read the information below to learn the legal implications of your use of this Site. The Site resides upon servers located in the United States of America. If you are located outside the United States, please be aware that information you provide on the Site is being transferred to and stored in the United States. The Site’s personal information practices and the terms of this Privacy Policy may or may not comply with foreign law, so if you do not agree with this practice, please do not use the Site. You acknowledge that this Privacy Policy is designed to be read in connection with the Site Terms and Conditions of Use (“Terms of Use Policy”) and that by accessing or using our Site, you agree to be bound by the Site’s Terms of Use Policy, as well as this Privacy Policy. We reserve the right to change this Privacy Policy from time to time. It is your responsibility when viewing this Site to review this Policy as it is updated from time to time. Your continued use of the Site and or Offerings available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) your agreement to abide and be bound by that Privacy Policy. If you have any questions about this Privacy Policy, please feel free to contact us at: Webpolicy@TriggersFirearms.com.
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.
1. Types of Information We Collect.
In order to better provide you with a better online experience and information about the Company’s Offerings through our Site, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information. Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for an account, purchasing a product or service, submitting content and/or posting content in the user forums, or sending us feedback, we may ask you to provide certain information about yourself. Examples of PII may include your first and last name, email address, mailing address (including zip code), employer, job title and department, telephone and facsimile numbers, age, prior purchase history, and other identifying information. When ordering Offerings on the Site, you may be asked to provide a credit card number. Aggregate Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may 2 have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information, may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol (“IP”) address.
2. How We Collect and Use Information.
We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain Offerings available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d), sending us an email message; (e) submitting a form or transmitting other information by telephone or letter; or (e) submitting or storing your credit card or other payment information when registering an account, ordering, or purchasing Offerings on our Site. When processing certain information, such as payment information with affiliated banking institutions or payment processors, the transaction is encrypted, using Secure Socket Layer (“SSL”) encryption technology, in order to prevent your PII from being stolen or intercepted. We will primarily use your PII to provide personalized product or service offerings to you. Emails from our Site may contain web beacons or “clear.gifs.” These are small graphic images that can be used for recording when an email has been opened in order to track the performance of email marketing campaigns. We and our third party service providers currently log responses from web beacons, but this information is not stored or linked to your personal information in our systems. We will also use certain forms of PII to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site’s content, layout, and services. We may use PII to deliver information to you and to contact you regarding administrative notices. Finally, we may use your PII to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use Policy, and this Privacy Policy. We may also collect or our third party advertising partners may collect, certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Site and to gather demographic information. Our third party advertising partners may also provide us with aggregate, but not individual, reports that will tell us how many ads were presented and clicked upon at our Site.
3. Cookies.
Depending on how you use our Site, we may store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Offerings we make available to you. However, we do not use cookies to track your browsing behaviors. We may also use an outside advertising partner to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party advertising partners with any of your PII or information about your purchases. We and our third party ad server will 3 collect and use Aggregate Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Site in the same manner as above, but we will not disclose any PII to them. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.
4. Release of Information.
We will not sell, trade, or rent your PII to others. We do provide some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites, or to deliver products or services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. Similarly, on firearm purchases to facilitate your transaction and to comply with federal law we would be required to release your PII to the local Federal Firearm Licensee (“FLL”) who you designate to pickup your purchase. We will encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed the respective privacy policies of those providers, and is not subject to our control. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through this Site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, a request to cooperate with a law enforcement investigation or for governmental regulatory audits. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may also provide Aggregate information about our customers’ sales, traffic patterns, and related Site information to third party advertisers, but these statistics do not include any Personally Identifiable Information. In the event of a corporate transaction such as a sale, merger or reorganization or in the unlikely event of a bankruptcy or similar restructuring involving all or a portion of Triggers, LLC or its parent and/or subsidiary and/or affiliate company(ies) (including but not limited to a spinoff of an affiliate, and subsequent acquisition of that affiliate by a new third party), or a sale or transfer of assets, we reserve the right to disclose or transfer your personal information to non-affiliated third party acquiring company(ies) and other third parties. In the event of such a sale or transfer, we will use reasonable efforts to direct the transferee(s) to use personal information you have provided through this Site in a manner that is consistent with this Privacy Policy.
5. Updating and Correcting Information.
We believe you should have the ability to access and edit the PII that you have provided to us. You may change any of your PII in your account online at any time. You may also access and correct your personal information and privacy preferences by emailing or writing us at: Attn: Privacy Compliance Officer; Email: Webpolicy@TriggersFirearms.com. Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past transactions, logs of technical support calls, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.
6. User Choices on Collection and Use of Information.
We may, from time to time, send you email, text, or direct mail communications regarding new products and services that we feel may interest you. In addition, if you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally email, text, or send you direct mail about products and services that may be of interest to you. Only Company or agents working on behalf of Company will send you these solicitations, and only if you have previously indicated that you wish to receive them. If you do not want to receive solicitations from us, you can “optout” by accessing your account online editing your account information to no longer receive such offers and mailings. You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Site may not work properly in your case.
7. Security of Your PII.
At our Site your PII is secure consistent with industry standards. For example, our current practice includes:
- We work hard to ensure that the data we collect is reliable, accurate, complete and current. We also only keep collected information only for as long as reasonably necessary and use it only for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
- We limit access to PII only to specific employees, contractors and agents who have a reasonable need to come into contact with your information. For example, we may provide members of our technical support team with limited access to your account in order to allow them to troubleshoot problems you may be having with the Site.
- Additionally, we also employ a number of physical, electronic; and procedural safeguards to protect PII. Our third-party secure servers and data centers are protected by industry-standard encryption, and those servers reside behind firewalls and employ high-level password protection.
- Finally, access by you to your PII is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In order to most effectively serve you, credit card transactions and order fulfillment are handled by established third party banking institutions and processing agents (such as Heartland Payment Systems, 5 PayPal, or other established banking institutions and processing agents who enter into contractual agreements with us). They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, you acknowledge, that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed, ensured or warranted by us; and (c) we cannot be liable and assume no liability for any breaches in security of our third party providers and you expressly agree to release us from any such liability. You agree that any data transmission you make or receive through the Site is at your own risk. We urge you to take steps to keep your personal information safe (including your account password), log out of your account after use, and close your web browser. If you do share your password or personal information with anyone, you are responsible for all actions taken in your account’s name. If you lose control of your password, you may lose considerable control over your personal information and may be subject to legally binding actions taken on your behalf. Because of this, if the security of your password has been compromised in any way, you are responsible for immediately notifying us and for changing your password.
8. Miscellaneous.
You must be at least 18 years old to have our permission to use this Site. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors. By consenting to this Privacy Policy, you confirm that your command and knowledge of English is sufficient to understand the terms and conditions set forth herein. You agree that by using the Site, your personal data will be transferred to Company servers located in the United States in connection with the purposes stated in this Privacy Policy. You understand that the laws with respect to the protection of personal data in the United States may not be as stringent as those in your home jurisdiction. You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on this Site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted Spam messages) from third parties. Such activities are beyond our control and this Privacy Policy does not apply to such information. If you have any questions, concerns or inquiries about our Privacy Policy, or our use of your PII, or our privacy practices, please contact us at: Webpolicy@TriggersFirearms.com. You Can also reach our Privacy Compliance Officer by sending written correspondence to: Triggers, LLC, Attn: Privacy Compliance Officer, 159 Lloyd Avenue, Florence, KY 41042.